Terms and Conditions

Effective Date: December 31, 2024

These Terms and Conditions (“Terms”) govern the use of the website located at cloudtechhato.com and all services provided by CloudTechHato (“we”, “us”, or “our”). By accessing or using this website, you agree to comply with and be bound by these Terms and Conditions. If you do not agree to these Terms, please do not use our website.

1. Acceptance of Terms

By using our website, purchasing products, or accessing any of our services, you acknowledge that you have read, understood, and agree to be bound by these Terms and any additional terms or policies that may apply. We reserve the right to modify these Terms at any time. Any changes will be posted on this page with an updated “Effective Date.” Continued use of the website after any changes constitutes your acceptance of the modified Terms.

2. Use of Website

  • Eligibility: You must be at least 18 years old or have the consent of a parent or guardian to use our website and purchase products.
  • Account Creation: You may be required to create an account to access certain features of the website, such as making purchases. You agree to provide accurate, current, and complete information when creating an account and to keep your account information updated.
  • Prohibited Activities: You agree not to use our website for any unlawful or prohibited activities, including but not limited to:
    • Engaging in fraudulent activities.
    • Attempting to access, harm, or disrupt the website or servers.
    • Violating intellectual property rights.
    • Posting or transmitting harmful or offensive content.

3. Products and Services

  • Product Descriptions: We make every effort to accurately describe the products on our website. However, we do not guarantee that product descriptions, images, or pricing information are error-free. We reserve the right to correct any errors or inaccuracies.
  • Product Availability: All products are subject to availability. In the event that a product is out of stock or unavailable, we will notify you and offer you the option to cancel or modify your order.

4. Orders and Payment

  • Order Acceptance: By placing an order, you are making an offer to purchase a product. Your order is subject to acceptance by us. We will send an order confirmation email to indicate that we have received your order.
  • Payment: Payments are processed securely through third-party payment gateways. By providing your payment details, you authorize us to charge the total amount of your order, including taxes and shipping costs, to your chosen payment method.
  • Order Cancellations: You may cancel your order only if it has not yet been processed or shipped. Once an order has been shipped, it cannot be canceled.

5. Shipping and Delivery

  • Shipping Information: Shipping costs are calculated at checkout based on your location and selected shipping method. Delivery times may vary based on your location and the shipping option chosen.
  • Shipping Responsibility: While we aim to fulfill all orders promptly, we are not responsible for any delays caused by the shipping carrier or any force majeure events, such as natural disasters or strikes.

6. Returns and Refunds

  • Return Policy: Our return and refund policy can be found here. Please refer to the Return and Refunds Policy for details on how to return products, eligibility for returns, and how refunds are processed.
  • Damaged or Defective Items: If an item is defective or damaged upon arrival, you must contact us within 7 days of receiving the product for a return or exchange.

7. Intellectual Property

  • Ownership: All content on our website, including text, images, logos, and trademarks, is owned by or licensed to CloudTechHato and is protected by copyright, trademark, and other intellectual property laws. You agree not to use, copy, or distribute any content without our permission.
  • License to Use Website: We grant you a limited, non-exclusive, non-transferable license to access and use our website for personal, non-commercial purposes, subject to these Terms.

8. Privacy Policy

Your use of our website and services is also governed by our Privacy Policy, which can be found here. Please review our Privacy Policy to understand how we collect, use, and protect your personal information.

9. Limitation of Liability

  • No Warranty: Our website and products are provided “as is” without any warranties of any kind, express or implied. We do not guarantee that the website will be free from errors, interruptions, or viruses.
  • Limitation of Liability: To the maximum extent permitted by law, CloudTechHato is not liable for any indirect, incidental, special, or consequential damages arising from your use of the website or products, even if we have been advised of the possibility of such damages. Our liability is limited to the total amount paid for the specific product in question.

10. Indemnification

You agree to indemnify, defend, and hold harmless CloudTechHato, its affiliates, officers, employees, and agents from any claims, liabilities, losses, damages, or expenses arising from your use of the website, violation of these Terms, or violation of any rights of third parties.

11. Governing Law and Dispute Resolution

  • Governing Law: These Terms are governed by and construed in accordance with the laws of the State of North Carolina, USA, without regard to its conflict of law principles.
  • Dispute Resolution: Any disputes arising out of or relating to these Terms shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association. The arbitration shall take place in Belmont, North Carolina.

12. Changes to Terms and Conditions

CloudTechHato reserves the right to modify or update these Terms at any time. Any changes will be posted on this page with an updated “Effective Date.” By continuing to use the website after such changes are made, you agree to the updated Terms.

13. Contact Information

If you have any questions about these Terms and Conditions or any other inquiries, please contact us:

Thank you for visiting CloudTechHato!